What do you do with my personal information?

We collect and store only the information we need to serve you as a customer.  As part of our ordering process we collect your name, address, phone and email.  If you create a VitaminB12Direct account we store the account details including name and either email address or social network depending on how you opened the account.

We will never provide your information to any other business without your express permission, except to process your order.

We use your information for delivery and to contact you.  We may email you with order related updates or special offers.  You can choose not to receive emails from VitaminB12.

How do I track my order?

Visit our tracking page! All orders ship with package tracking. Your shipping confirmation email will include a courier tracking code and tracking link. We also include the AfterShip tracking service which will email you when your order is out for delivery or if there is a problem.

Tracking will be begin with the Thai postal service, and once the order reaches your home country tracking will resume with your local postal service.

The online trackers for the couriers and postal services we commonly use are:

Thailand Post, USPS, Canada Post, Royal Mail, Australia Post

Need to speak to USPS by phone? Read our USPS phone FAQ…

What about importing taxes, fees, and customs?

VitaminB12Direct does not sell or ship to counties where we have experienced import issues with our products.We guarantee delivery and will re-ship or refund in the event of customs issues.

Compliance with the laws surrounding the importation of the products sold on this website to your country of residence is your responsibility. It is advised that you check with your local governments customs office to ensure that ordering the products in the volumes advertised comply with local law.

There are no taxes collected on the sale of products through this website. You will have to settle any local taxes.

We offer our products for sale for personal use and not for commercial use or wholesale.

How long does delivery take?

All orders are shipped registered mail. Shipment tracking is included.  Shipping times world wide are approximately 2-5 weeks worldwide from time of processing. 

Flat Rate Shipping ($10 or FREE*): includes tracking, 2-5 weeks

All delivery times are approximate and exclude public holidays both here and abroad.

*our flat rate shipping is FREE with a minimum $40 order and a social coupon, available during checkout

What medical conditions are treated with B12?

In addition to auto immune disorders there is strong evidence that vitamin B12 has been highly effective in the treatment of the symptoms of: anemia, ataxia, muscle weakness, rigid muscles, incontinence, low blood pressure, vision problems, dimentia, pyschosis and mood disturbances.

Other conditions such as alzheimers disease, angioplasty, breast cancer, canker sores, cardiovascular disease, cervical cancer, claudication, depression, diabetic neuropathy, prevention of fractures, high cholesterol, and joint (elbow pain) have been shown to have benefited from vitamin B12 supplementation under certain research conditions. (more information)

Vitamin B12 has for decades been used with anecdotal success in the treatment of those suffering from the effects of:

  • Immunosuppression
  • Chemotherapy
  • Allergies
  • Inflammatory Bowl Disease
  • Multiple Sclerosis
  • Liver disease
  • Male Infertility
  • Tennis Elbow
  • Periodontal Disease
  • Diabetes
  • Tinnitus
  • Pigmentation Disorders
  • Seizure Disorders
  • Carcinogens IE. Tobacco Smoke
  • Thyroid Disorders

For further exploration of illnesses for which vitamin B12 may be relevant in the treatment can be found at the Mayo Clinic Online.

Why do athletes take vitamin B12?

Vitamin B12 is very popular amongst athletes who place heavy demands on their body for high performance. Even a small B-vitamin deficiency can result in reduced performance and recovery. Individual B-vitamin requirements vary and may depend upon the type and intensity of exercise, the amount of nutrients lost through sweat, and urine, and individual differences in diet. Those most at risk for the B-vitamin deficiencies include athletes who are limiting calories or have specialized, consistent or restricted eating plans.

Researchers at Oregon State University, published in the International Journal of Sport Nutrition and Exercise Metabolism, found that athletes who lack B-vitamins have reduced high-intensity exercise performance and are less able to repair damaged muscles or build muscle mass than their peers who eat a diet rich with B-vitamins.

Additionally, the heightened sense of well being that can result from supplementation has been reported anecdotally to contribute to increased motivation and drive which leads to better performance. Athletes that feel good perform better.

What role does vitamin B12 play?

Without vitamin B12 the body has difficulty creating the red blood cells which carry oxygen and allow the brain and the nervous system to function properly. A deficiency in vitamin B12 can result in symptoms of chronic fatigue and lethargy. Evidence abounds of people combating the adverse of effects of such deficiencies with vitamin B12 supplementation. (Vitamin B12’s application in respect of chronic fatigue)

BY EXTENSION MANY PEOPLE WITH NORMAL TO HIGH ENERGY LEVELS USE VITAMIN B12 TO MAXIMIZE THEIR ENERGY EITHER FOR DAILY LIFE OR ATHLETIC ENDEAVOR.

 

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